Lead Teller

Sky Bay Nusantara is seeking a dynamic and experienced Lead Teller to join our team in Yogyakarta. In this role, you will be responsible for leading a team of tellers, ensuring high levels of customer service and operational efficiency.

We offer a competitive salary package and a collaborative work environment. If you are passionate about banking and customer service, we would love to hear from you.

This is a full-time position, and the successful candidate will be based in our Yogyakarta office.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Leading and supervising a team of tellers.
• Ensuring high levels of customer service and satisfaction.
• Managing daily banking operations and transactions.
• Monitoring and maintaining compliance with banking regulations and policies.
• Providing training and development opportunities for team members.
• Reporting to senior management on team performance and operational issues.
• Handling customer complaints and resolving issues effectively.
• Ensuring the accuracy and security of financial transactions.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum of 3 years of experience in a banking or financial services environment.
• Proven experience as a Teller or similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of banking regulations and policies.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with banking software and systems.
• Bachelor's degree in Business Administration, Finance, or related field.

🛠️ Keahlian

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